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Wax removal


At Charlwood Hearing Care we use the safe and effective microsuction method for removing wax. Unlike traditional ear syringing which uses water to irrigate the wax, microsuction uses gentle suction to remove the wax.

It is a safer and gentler method of wax removal and in the majority of cases provides instant relief and restores any loss of hearing caused by the blockage. We always aim to offer wax removal appointments within 48 hours if needed.

What will happen at the appointment?

Following a brief discussion about your health and hearing, we will use our video otoscope to examine the ear canals. This allows you to see on a screen exactly how much wax there is and whether microsuction is required.

If your ears are blocked with excess wax we will then fill in a short questionnaire and explain the procedure to you. We allow 30-45 minutes for the appointment depending on the treatment required. Occasionally follow up work may be needed if the wax is very deep, hard and compacted.

Microsuction is performed slowly and carefully and should not cause any discomfort. If you have any concerns during the procedure the treatment is stopped immediately. Microsuction can offer instant relief and is usually a revelation!

Preparing for your appointment

Unlike syringing, microsuction does not require prolonged use of oil to soften the wax. However, we would recommend using olive oil ear drops or an olive oil spray such as Earol twice a day for 2-3 days prior to your appointment. These products are available at most pharmacies and we stock Earol. If you are unsure how to administer ear drops, please read the guide below. You should not use ear drops or spray if you have a perforated ear drum or have experienced ear infections.

How to use ear drops:

  • Lay down on your side with the ear requiring drops facing upwards.
  • Pull the outer ear backwards.
  • Drop 2 drops of oil at room temperature into the ear canal and then massage the skin in front of the entrance of the ear canal. This enables the oil to reach the wax more easily.
  • Stay lying down for 5 minutes and then get up and wipe away excess oil with a tissue. Do not put cotton wool in the ear following the drops as this absorbs the oil.


We use high quality disposable equipment in our microsuction treatments. Our prices reflect the cost of this equipment and our expertise in being able to perform the procedure safely and effectively.

  • Microsuction £60
  • If no wax is present a £20 consultation fee will apply

If you require a home visit for this service an additional call out fee may apply depending on your location.

Please note we are unable to offer wax removal at the York Nuffield and Harrogate Duchy clinics.

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